It is a quick and easy process to get your server transferred into a different region.
You can find out which region has the best ping for you and your friends by navigating here: https://low.ms/datacenters
You can then hit the ping test button on the right. If you are about to spin up a Palworld server, it is worth running that test first so you start in the right region.
Follow these steps:
Navigate and login to: https://billing.low.ms/index.php?rp=/login
Click on the server you want to move or transfer
Click on the drop down for Server Location and set a new location
Hit continue as server location transfers are free
Typically our servers automatically transfer themselves, however with Palworld we need to do this manually to ensure everyones server is performing without any issues.
Create a ticket here: https://billing.low.ms/submitticket.php?step=2&deptid=1 and let us know when it is a good time to transfer the server, if not we will transfer the server as soon as possible.