About Us
Founded in 2016, LOW.MS is an established game server provider having served over 100,000 customers globally. We are a fully registered limited company in the UK, with a physical office based in Caterham, Surrey.
LOW.MS has a strong focus on providing high quality game servers. We ensure this quality by upgrading our hardware every 2-3 years. We aim to always have the latest hardware available to our customers, as we know how important it is to have a game server with more players and smoother performance than your rivals.
We are proud to have a 4.9 star rating on Trustpilot, and we put this down to our investment into support. As of 2022, we have 4 full-time members of staff working in our support team. We provide around the clock support to our own customers, as well as utilizing third-party support for maintaining our physical racks and hardware.
Our team at LOW.MS have a long history of working in the game server hosting industry, and it's that experience, alongside hard-work and dedicated, that has allowed LOW.MS to become what it is today.
The Team
Jonathan Founder
Jonathan founded LOW.MS back in 2016. His experience prior to LOW.MS was primarily in server hosting, having previously run a Minecraft and DayZ hosting business a few years prior. It was one of the first DayZ hosts, and provided hosting for their core infrastructure (known within DayZ as The Hive). All the good and bad from this prior experience is what LOW.MS is built on.
Jonathan is also an experienced software engineer, and this has allowed LOW.MS to build some great internal tools for our staff, as well as the development of our own control panel.
Currently playing: CSGO
Connor Director
Connor joined LOW.MS shortly after it was founded, and has been a core member of the team ever since. Connor primarily handles our infrastructure on a day-to-day basis, ensuring all our services are running as expected. Connor also has experience in web development, and assists with the development of the LOW.MS website and also our internal tools for staff. He's a key developer for our new control panel.
Currently playing: Mechabellium
Ryan Senior Support Technician
Ryan is one of our longest serving members of staff, having joined LOW.MS in 2018. Ryan is a key member of our support team, and is extremely knowledgeable in all aspects of game server hosting.
Currently playing: Escape from Tarkov
James Support Technician
James joined our team in 2020 at a time where we were experiencing a lot of growth. James is another key member of our support team. While working at LOW.MS, he has learnt a considerable amount about game server hosting.
Currently playing: Escape from Tarkov
Ben Marketing
Ben assists with marketing and social media for LOW.MS.
Currently playing: League of Legends
Guy Server Build Engineer
Guy, alongside the directors, sources our hardware and builds all our servers in the UK and Europe. He also assists with racking and configuring our servers.
Dave Server Build Engineer (USA)
Dave has a similar role to Guy, but primarily works with our USA locations. He's also responsible for racking and configuring our servers in the USA.
Phil Network Engineer (USA)
Phil oversees our networks and infrastructure in the USA, and also designs our networking infrastructure globally. Day to day he'll be monitoring all our network and hardware, and troubleshoot any issues with our network.
Kirsty Accounting/Finance
Kirsty manages the accounting side of LOW.MS.
Want to know more?
We'll be happy to answer any questions you may have. Get in touch!