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Troubleshooting Palworld Connection Timed Out Errors

Created by: LOW.MS Kurkin

Last modified: 29th December 2024

A step-by-step guide to resolve server and client connection issues

If you're encountering "Connection Timed Out" errors in Palworld, this guide will help you identify and resolve the issue. The troubleshooting steps are divided into server-side and client-side fixes.


Server-Side Troubleshooting

1. Check Server Status

  • Ensure the server is online.
    • Verify that the game server is running and accessible.
    • Restart the server if necessary.

2. Verify Firewall Rules

  • Check if necessary ports are open:
    • Palworld commonly uses ports in the range of UDP/TCP 7777-7799. Confirm the server firewall allows inbound and outbound traffic on these ports.

    • On Linux:

      sudo ufw allow 7777:7799/udp
      sudo ufw allow 7777:7799/tcp
      
    • On Windows:

      • Open Windows Defender Firewall settings.
      • Add an inbound and outbound rule for the required ports.

      Windows Defender Firewall

3. Check Server Configuration

  • Verify the server configuration file (PalWorldSettings.ini).
    • Ensure the IP and Port settings are correct and match the server’s network setup.
    • Avoid setting the IP to localhost or 127.0.0.1. Use the public or private IP address as applicable.

4. Check for Overloaded Resources

  • Monitor server performance:
    • CPU, RAM, and disk usage should not be at 100%.
    • On Linux:
      top
      
    • On Windows:
      Use Task Manager or Resource Monitor.
  • Restart the server to clear resource bottlenecks if needed.

5. Update the Game Server

  • Ensure the server is running the latest version of Palworld.
    • Update via the game server's management panel by clicking "Steam Update"

Client-Side Troubleshooting

1. Verify Internet Connection

  • Ensure your internet connection is stable.
  • Restart your router if needed.

2. Check Game Version

  • Confirm that your game client matches the version of the server.
  • Update the game client to the latest version via the launcher or platform (e.g., Steam).

3. Flush DNS and Reset Network Settings

  • On Windows:
    ipconfig /flushdns
    netsh int ip reset
    netsh winsock reset
    
    • Restart your computer after running these commands.

4. Verify Game Files

  • On Steam:
    1. Open your game library.
    2. Right-click Palworld and select Properties.
    3. Go to Local Files and click Verify Integrity of Game Files.

5. Disable Firewall/Antivirus Temporarily

  • Temporarily disable your firewall or antivirus to test if it’s blocking the connection.
  • Add Palworld as an exception in your firewall/antivirus software.

6. Check for Latency Issues

  • Test your latency to the server:
    • Use a tool like ping or tracert to the server’s IP.
    • High latency or packet loss may indicate network issues.

Still Experiencing Issues?

If the problem persists after trying these steps:

  • Server Admins: Check the game server's logs for errors and warnings.
  • Players: Contact the server admin with the time and details of your connection attempt.
  • Both: Reach out to Palworld support with a detailed report of the issue, including logs and steps already taken.

By following these steps, you should be able to resolve most "Connection Timed Out" errors in Palworld. Happy gaming!

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