Fixing LogRemoteControl: Error: Web Remote Call & other errors

If you see an error like:

LogRemoteControl: Error: Web Remote Call deserialization error ... DedicatedServerSettingsComp does not exist

…it’s usually tied to how StarRupture’s Server Manager interacts with a server after a save has already been loaded.

This page covers the most common errors and the fastest fixes for LOW.MS servers.

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1) “Web Remote Call deserialization error … does not exist”

What it usually means

This commonly appears when you try to use Manage Server / Server Manager after the server has already loaded a save/session.

Fast fix (LOW.MS)

1. Restart the server in the LOW.MS Control Panel
2. Wait 60–90 seconds
3. Join the server via Join Game → Dedicated Server (don’t open Manage Server unless you’re switching saves)

If you’re using DSSettings.txt

If DSSettings is present and the server auto-loads a save on boot, you often don’t need Manage Server at all:

• start server
• join via Join Game

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2) “Server is online but we load into an empty/new session”

Cause

After a restart, the server may not be running the save you expect until it’s loaded again.

Fix

• Admin should do Manage Server → Load Game → Start Game
• Then everyone joins via Join Game → Dedicated Server

Prevent it (recommended)

Configure DSSettings.txt to always load the correct save on boot.

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3) Connection timeout / can’t connect

Fast checks

• Confirm server status is Running in LOW.MS
• Restart the server and wait 60–90 seconds
• Try joining with:
  • IP:Port (example 1.2.3.4:7777)
  • or IP only (some builds assume default port)
• Confirm you’re using the Join password (not the Management password)

Ports note

Most servers use UDP 7777 (game) and UDP 27015 (query). On LOW.MS these are typically ready to go, but if you changed ports, make sure players have the updated join address.

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4) “Wrong password”

• Players must use the Join password (PlayerPassword)
• Admins must use the Management password for Manage Server
• If you’re locked out, reset via:
  • delete Password.json (management) and/or PlayerPassword.json (join)
  • restart the server

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5) Still stuck?

If you’ve done all the above and it still won’t behave, the quickest “clean” test is:

1. Restart the server in LOW.MS
2. Join via Join Game → Dedicated Server
3. If join works, then the issue is specifically with Manage Server state (save already loaded)
4. Only use Manage Server when you need to load/change saves, then go back to joining normally