There are several ways you can contact us. We are generally available on a 24/7 hour basis, but there are times during the night when we may not be (UK Time). We hope to resolve this by hiring more staff very soon.
You can create a ticket in our ticketing system. Tickets are normally answered within 1 hour during working hours (10am - 10pm GMT), somtimes within minutes!Create a ticket
Join our Discord server. We try and have at least one support rep on the server at all times, this is the best way to get instant help either from us or other customers.Join Discord
You can also contact us by email at firstname.lastname@example.org.